Please note - In order to keep costs down so we can offer FREE MEMBERSHIP to all or low cost enhanced protection, this is predominantly a web based service. All enquiries should be made using the form. We normally respond within 24 business hours, although more urgent matters (such as Found Pets wearing our ID Tag) are typically dealt with in seconds or minutes.

For any membership related matters or updates, please register or use our membership system, by clicking the Protect My Pet tab. Please do not use the Contact Form for membership updates.
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